FAQs - Sukooon Wellness
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@sukooon.com
No, our products are safe to use because Sukooon’s all products are based on essential oil blend.
Without harsh chemicals, organic products are less likely to cause allergic reactions, inflammations or irritations.
Essential oils can be used twice a day, in the AM and PM.
Yes! Sukooon’s all products are natural and organic. All essential oils is topically used so there is no harm for any type of patient.
Essential oils are extracted from natural ingredients which is safe and has long lasting effects. Also has no effect on health (Internally) because Sukooon’s all essential oils are used topically not for drink so no internal issues.
All our products are made with natural and organic ingredients. We are certified which means that we follow the strictest international code of Good Manufacturing Processes. Even though we use the purest ingredients, certain natural ingredients can cause allergic reactions in some individuals. Always test a patch of our product on your inner elbow and leave for thirty minutes to determine whether our productis safe for use by you. Immediately discontinue use if irritation occurs.
Our products are unisex equally effective for women and men.
We recommendour Happy tummy specially designed keeping in mind of children’s. We do not recommend that you use any product of ours other than from the happy tummy for any children under the age of 10. Young kids have a very sensitive skin and they could be allergic to the pure essential oil.
We advise you consult with your doctor before using any of our products if you are expecting or nursing. This is because we use essential oils in all our products and some essential oils are not regarded as safe to be used by pregnant or nursing women.
You can receive a free consultation with one of our sales specialists to help determine which products are right for you. Message us on Facebook, Instagram, Twitter or by emailing us at support@sukooon.com. You can also call us or WhatsApp us at +92 - 322- 7276200 or +92-309-4446283. Our lines are open Monday through Saturday from 9:30 am to 6:00 pm. Please note that if youe-mail or WhatsApp us outside working hours, we endeavor to get back to you within 24 hours.
If you have received a faulty, damaged, or defected product, you can write to us at support@sukooon.com and our customer service representative will facilitate you in the bestway possible. Please make sure to contact our team within 24 hours after you have received your order. Any complaints made after 24 hours will not be facilitated.
If you experience any difficulty placing an order, please contact us at support@sukooon.com or call or WhatsApp us at +92-309-4446283 Our lines are open Monday through Saturday from 9:30 am to 6:00 pm. Please note that if you e-mail or WhatsApp us outside working hours, we endeavor to get back to you within 24 hours.
Our delivery times nationwide are 3-5 days after your order has been confirmed. Orders within Lahore can arrive within 1-2 days after your order has been confirmed.
For details on our refunds & exchanges policy, please visit refund and exchange policy page.
Sukooon’s offers discount codes on special occasions but general discounts on products are not offered. All pricesare fixed.
Our products are formulated and packaged at our manufacturing facility in Lahore, Pakistan.
It is important to correctly store your Sukooon’s products, under 30°C and out of direct sunlight. Otherwise, each product will last for as long as the specified period specified on its packaging.
When we say a product is ORGANIC that means we are indeed using certified organic ingredients from either USNOP, ECOCERT or Soil Association. We only source certified organic ingredients - and we have certificates to ensure compliance. This is part of our ISO: 22716 "Good Manufacturing Processes" audit that ensures an international quality of manufacturing on our premises. This a yearly audit and our latest ISO certificate are published here.
We do accept orders over the phone or emails. You can contact our customer service representatives at 0309-4446283 or email us at support@sukooon.com.
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